People living in Folkestone Hythe and Romney Marsh are warned that some may experience a change to their bin day and/or week from Monday 10 May – while all residents could have their waste collected at a different time of day.
Folkestone & Hythe District Council and Veolia are working together to make collections more streamlined and reliable. This includes adjusting some of the routes that the waste vehicles use to make them more efficient.
The council claim the new route amendments – the first significant change to the service in a decade – will mean the service is smarter and greener.
Residents will be able to check how the changes will affect them in the waste calendar that will arrive in the post by Friday 7 May. There will be no changes to containers, or the materials that can be collected in each container.
For a reminder of what materials can be put in your recycling, waste and food bins please visit folkestone-hythe.gov.uk/recycling
Bins can be collected any time between 7am and 5pm on your collection day. So please make sure you’ve got your waste out for collection before 7am.
A Folkestone & Hythe District Council spokesperson said: “A more efficient and sustainable service is what we’re aiming for and these route changes will help us get there.
“We want to try and make this switch as smooth as possible, that’s why we’ve sent out both a letter and a calendar to remind people about the changes.
“We appreciate that for some people potentially changing their bin collection time, day or week is a significant change and we want to thank you in advance for your patience and cooperation.”
You can also use the council’s MyAccount service to check your bin collection days. This system will show the amended collection days from 12pm on Friday 7 May. MyAccount is a free and easy-to-use service that shows council information tailored to you in one place. Find out more and sign up at www.folkestone-hythe.gov.uk/myaccountinfo
All costs associated with the change and the communications are being funded by Veolia. The collection changes will take affect from Monday 10 May.
More information is available online at folkestone-hythe.gov.uk/wastechanges