Southern Water has issued a statement following news that the Isle of Sheppey in north Kent is without a water supply.

The company said it was extremely sorry that homes and businesses on the Isle of Sheppey are seeing low water pressure or loss of supply. 

The company said in their statement: “Last night we undertook some repair work on the primary water main which carries water to storage reservoirs on the island. The work required us to temporarily pause the water flow.

“Due to the hot weather there has also been exceptionally high demand so water storage levels are lower than normal.  

“Our priority is to set up bottled water collection points.

“We’ll share where these are on our social media channels and website soon – customers please don’t travel until these are confirmed as this could slow our response. Yesterday, as a precautionary measure to some ongoing work, we delivered water to all customers on our priority service register.

“The council have notified us of some additional households and we will make further deliveries to those people today. The team are working to get the repair completed as quickly as possible. We apologise for the inconvenience this situation will cause. Further updates on bottled water collection points will be made available on our website or on our social media channels.”

By Ed

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