Canterbury community hub closes after helping thousands of people during pandemic

Contributed by editor on Jul 07, 2020 - 11:55 AM

Hub is now closed but ready to be reinstated should there be a second wave of the pandemic  Picture: Canterbury City Council


Canterbury City Council's community hub has closed its doors, having helped thousands of local residents by providing food parcels and medicine deliveries over the last three months.

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But support for people will continue via the council's website [1], with comprehensive listings of local food and prescription delivery services available, as well as a new triage form where people who are struggling to get the help they need can ask the council for specific assistance.

The Kent Together helpline is also able to provide support on 03000 41 92 92.

And the council is also stressing that it has the ability to rapidly reinstate the hub should a second wave of the pandemic hit and local people need help in the event that a similar lockdown is required.

The hub launched on 27 March having been set up in a matter of days. Council staff were drafted in from a variety of departments to help run it, backed up by an army of more than 1,000 volunteers who responded in style to the council's public call for help.

Over the three months, more than 3,000 requests for support were received and deliveries of food or medicine were made to nearly 4,000 vulnerable people.

The effort was further boosted by the generous financial contributions of local people, who donated more than £38,000 towards the cost of food for residents or personal protective equipment for staff working in the hub.

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