Technical support

Technical support



Why does it take so long to open the front page?

There are many pages associated with our front page, some of the content is brought in from other websites. The page will only fully load after the slowest link has connected to the Hawkinge Gazette. (You should be able to see the Gazette front page after no more than 8 seconds on a 512kb/sec connection) If you are finding the connection slow your service provider should be able to increase the speed of your broadband service. Another method would be to make the news page your link to the site. Try using this link

I am getting error messages including 'Error! Could not do what you wanted. Please check your input.' What is the problem?

The error messages only occur when using Microsoft Internet Explorer and do not affect the running of the site. You can safely ignore them. No error messages occur when using Mozilla Firefox, Google Chrome and Safari browsers and we would recommend you try these. They appear to resolve our pages faster than Internet Explorer and we at the Hawkinge Gazette always use the Google Chrome browser which we find to be quick and easy. It is particularly fast if you are using a Google Mail account.