Two suspected rogue traders have been arrested in Maidstone after an elderly couple were reportedly taken to a town centre bank to withdraw funds for building work.
Kent Police officers were alerted at 11:43 on Wednesday 4 November 2026 after two pensioners in their 70s were allegedly taken to Maidstone High Street by individuals who waited outside while they attempted to withdraw additional cash, however, attentive bank staff quickly raised the alarm, enabling police to attend the scene immediately. Officers arrested two men in their 30s, both from Faversham, on suspicion of fraud by false representation.
Both suspects have since been released on bail pending further enquiries as the investigation continues.
Chief Inspector Adam Duke praised the joint response, describing it as an excellent example of proactive policing and partnership working that prevented further financial loss to vulnerable members of the community.
Detectives are appealing for anyone who witnessed the incident, or the events leading up to it, to contact the West Kent appeals line on 01622 604100, quoting reference 46/182746/26.
Police Advice
Kent Police is reminding residents to deter doorstep fraudsters, who often seek to carry out work which is either completely unnecessary, or which is substandard, by taking the following action:
- Do not open the door to, nor engage with, cold callers or tradespeople knocking on your door to offer work on your home or garden. If you have any concerns call the police.
- Genuine companies will not expect cash in advance or tell you to go to the bank to withdraw money.
- Use reputable traders who are members of the KCC Trading Standards approved trader scheme Trading Standards Checked.
- Ask for quotes in writing and check that the tradesperson is from the company they say they are from.
- Ring at least three traders to get a feel for an average price for the job.
If a crime is in progress call 999, otherwise report any problems involving suspected rogue traders via 101 or contact the Citizens Advice Consumer helpline on 0808 223 1133.